Terms of service

OVERVIEW Welcome to Samavam! The terms "we", "us" and "our" refer to Samavam. Samavam operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience. Samavam is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. To use the Services, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide is correct, current and complete. You are solely responsible for maintaining the security of your account credentials and for all of your account activity.

SECTION 2 - OUR PRODUCTS We have made every effort to provide an accurate representation of our products. However, colors or product appearance may differ based on your device. We do not warrant that the quality of any products purchased will meet your expectations. All descriptions of products are subject to change without notice. We reserve the right to discontinue any product at any time.

SECTION 3 - ORDERS When you place an order, you are making an offer to purchase. Samavam reserves the right to accept or decline your order for any reason. Your order is not accepted until Samavam confirms acceptance. We must receive and process your payment before your order is accepted. Your purchases are subject to return or exchange solely in accordance with our Refund Policy. You represent and warrant that your purchases are for your own personal use and not for commercial resale.

SECTION 4 - PRICES AND BILLING Prices, discounts and promotions are subject to change without notice. Posted prices do not include taxes, shipping, handling, or import charges. You agree to provide current, complete and accurate purchase and account information. You represent and warrant that the credit card information you provide is true and that you are authorized to use such card.

SECTION 5 - SHIPPING AND DELIVERY We are not liable for shipping and delivery delays. All delivery times are estimates only. Once we transfer products to the carrier, title and risk of loss passes to you.

SECTION 6 - INTELLECTUAL PROPERTY Our Services, including all trademarks, brands, text, and images, are owned by Samavam, its affiliates or licensors and are protected by intellectual property laws. These Terms permit you to use the Services for personal, non-commercial use only. You must not reproduce, distribute, or modify any material on the Services without our prior written consent.

SECTION 7 - OPTIONAL TOOLS We may provide access to third-party tools which we neither monitor nor control. We provide access to such tools "as is" and "as available" without any warranties. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

SECTION 8 - THIRD-PARTY LINKS The Services may contain hyperlinks to third-party websites. We are not responsible for evaluating the content or accuracy of any third-party materials. We are not liable for any harm or damages related to your access of any third-party websites.

SECTION 10 - PRIVACY POLICY All personal information we collect through the Services is subject to our Privacy Policy. Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.

SECTION 11 - FEEDBACK If you submit ideas or feedback, you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, and display such feedback for any purpose. We are under no obligation to maintain your feedback in confidence or pay compensation for it.

SECTION 13 - PROHIBITED USES You may not use the Services for any unlawful purpose, to infringe upon intellectual property, or to harass others. You agree not to use any robot, spider, scraping tools, or AI tools to access the Services. We reserve the right to terminate your account for violating these Terms.

SECTION 14 - AGENTS Any software taking autonomous action on behalf of a person (an "Agent") must identify itself in HTTP requests by including "Agent/[agent name]" in the user agent string. Agents must not conceal that interactions are from an Agent or circumvent CAPTCHAs.

SECTION 16 - DISCLAIMER OF WARRANTIES The Services and all products are provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied. We do not guarantee that your use of the Services will be uninterrupted, timely, or error-free.

SECTION 17 - LIMITATION OF LIABILITY In no case shall Samavam, our directors, employees, or affiliates, or those of Shopify, be liable for any injury, loss, claim, or any direct or indirect damages of any kind arising from your use of any of the Services or products procured using the Services.

SECTION 18 - INDEMNIFICATION You agree to indemnify and hold harmless Samavam and Shopify from any claims, including reasonable attorneys' fees, due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.

SECTION 20 - GOVERNING LAW These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the jurisdiction where Samavam is headquartered.

SECTION 21 - CONTACT INFORMATION Questions about the Terms of Service should be sent to us at samavamofficial@gmail.com.